When unexpected events or operational incidents occur, a rapid and effective response can make a huge difference to how a company emerges from the situation reputationally. Crises often result in a long lasting impact, not only relating to perception of management, but other indicators of sentiment towards the business such as the share price, or the ability to attract staff. Having advised on crises and challenges for their clients over several decades, the insight of Vigo’s senior consultants can be brought to bear in situations where the benefit of experience can be invaluable.